Cold days are coming? Check your heating unit!

Important information to avoid interferences:
Never operate your heating unit without water and check the free running of the circulation pump before starting up the heating uni and before each heating period. The circulation pump must be vented.
Remember to descale your heating unit each month and before the heating season. The higher the temperature is set, the more limescale is deposited and affects the function and service life of the unit.

Please contact us and we will send you the required installation instructions.

Pump is not running

Main switch in - 0 - position
RCD protection switch is activated
Water circulation is interrupted
Pump is damaged
Air is in the pump

Heating element does not heat,
water is not getting warm:

Main switch stands on - 0 - position
Plug of heating element is not connected
Residual current device (RCD) is activated
STB of the heating element is activated
Flow temperature did not yet fall below the adjusted temperature (at thermostat of the return water flow pipe)
Water circulation is interrupted
Heating element is out of order
Too long water circuit
Leakage in circuit
Too big water consumption
Too many drinking bowls are connected
Insulation has been damaged
Check water flow direction of the non-return flap and of the pump
Security thermostat has trigged. Once the flow temperature has reached the fixed value of +40°C, the heating element turns off.

What to do if I don't have spare parts at hand or the power has failed?

Open a ball valve at the end of the ring line and lead the water into a drain. The water from the supply line (approx. 7°C "warm") now flows through the entire ring line and keeps it frost-free. Thus you can bridge some days until you receive the spare parts.
If you do not have an opening at the end of the ring line, you can alternatively place a stone in the last drinking bowl in the ring to permanently activate the valve.
Check that you have installed a check valve between the supply line and the drain ball valve. The check valve prevents the warm water from the supply line from taking the shortest route to the last drinker. Without the check valve, the entire ring would freeze because it would not be flowed through.

Our Service for You

Do you need mounting instructions?

Please contact us, our staff will help you and send you the required assembly instructions.

We help you with spare parts.

Here you can look for a drinker and get to its pare parts directly visualised.

Click to get to spare parts